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Warehouse Assistant (Tuas) – Part-time
06/30/2020Customer Service Officer
SLS is a locally-owned company with an extensive regional network that spans from Singapore to Malaysia, Indonesia and China. We distribute mechanical components to customers in the heavy, medium and light industries. We provide value-added services and solutions to help customers reduce downtime, achieve optimal inventory planning and cost savings. SLS is the largest Mechanical Component Distributor in South East Asia.
We are a people-oriented organization that emphasizes continuous learning and professionalism. Every member has opportunity to develop and grow to their fullest potential.
Job Responsibilities
- Handling of incoming calls and attending customer enquiries
- Responsible to Customer Service Department day-to day service desks activities
- Provide sales support to a team of field sales executives
- Allocate and processes orders and provide delivery information
- Liaise with customers on re-order and delivery date
- Handle Dissatisfied customers in as polite and professional way
- Maintain good filing system of customer inquiries for future reference
- Track and follow-up all customer requests in timely manner
Job Requirements
- Candidate must possess at least a SPM/"O" Level /STPM/ or any field.
- We are looking for individuals that have an excellent command of spoken and written English.
- Experience in customer service roles is desirable but not essential, fresh graduates are also encouraged to apply.
- Language Required: Bahasa Malaysia, English & Mandarin (Must).
- Good communication skills and interpersonal skills.
- Computer literature & Good Attitude.
Other details
- Working location at 11A, Jalan 51/215 46050 PJ, B-86 & B-88 Jalan Tun Ismail 1 Sri Dagangan 25000 Kuantan Pahang
- Exposure to SLS environment within a manufacturing organization which is a great platform to excel in to your career & great progression opportunity