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Customer Service Officer (Gambas)
Post on December 06, 2023

Job Description

  • Handles incoming calls / faxes / e-mails or serve walk-in customers on enquiries or confirmed orders.
  • Handling of product samples
  • Liaises with customers and negotiates on prices
  • Prepares the necessary paperwork, such as quotations, delivery orders, invoice and simple admin task
  • Follows up on outstanding enquiries, back orders and customers’ payment

Job Requirements

  • Minimum GCE “O’ levels or equivalent
  • Preferably with 1 - 2 years’ working experience in customer service or field sales
  • Fluent in English and ability to speak Mandarin (to communicate with Mandarin speaking customers) will be an advantage
  • Has initiative and a positive learning attitude
  • Pleasant personality and customer service oriented
  • Able to work independently as well as in a team
  • Good communication skills & Possesses good problem solving skills
  • Proficient in MS Excel

Other Details

  • Medical & Dental Benefit
  • Continuous training & development opportunities

    Interested candidates are to email your resume to with the following information in your resume:

    • Current and expected salary
    • Reasons for leaving your previous and current employment
    • Availability to start work

    We regret that only short-listed candidates will be notified. All applications will be treated in the greatest confidence.

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