Key Account Management
Increase Reliability and Efficiency, Reduces Inventory Cost, Increase Profitability
SLS has embarked on Key Account Management Initiatives that formulate business partnerships with key industrial customers in the complete analysis and understanding of customer’s critical equipment, process and needs. By doing so, relevant solutions can be offered by SLS. The significant benefits to customers are reduced down-time, increased equipment uptime, inventory optimisation and overall maximisation of Asset Efficiency.
We have professionally-trained Technical Support and Sales Engineers who are able to implement any array of capabilities spanning the spectrum of both Technical and Commercial aspects.
These capabilities include:
- Inventory Rationalisation and Planning
- Stock Reduction Programmes
- Engineering Support
- Root Cause Failure Analysis
- On-site Maintenance Services and Overhaul Facilities
- Regular Reporting Reviews
- Industries Mapping
SLS current portfolio of Key Accounts are represented in industries like Steel, Cement, Mining, Pulp & Paper, Palm Oil, Marine, Oil & Gas and Food & Beverage, in Singapore, Malaysia, Indonesia, China and Mongolia.
Mechanical Services and Reliability Optimising Systems
Assisting customers in detecting and preventing unwarranted breakdowns, SLS takes proactive steps to offer customers Mechanical Services and Reliability Optimisation Systems. Customers are provided with the Technical experts who administer professional methodology and tools in conducting reliability and condition monitoring of the machines.
It aims to provide customers the value-added service of preventing unwarranted breakdowns and maintaining a regular monitoring regime of operational assets. SLS has invested heavily in related to Asset Management. The programmes include machine analysis and condition reports, site diagnostics and recommended proactive measures to increase machine life.